A report from the app comes with a few details, so you don't have to explain them. Here is all of it.
Your message
What you wrote, and any photos or screen recordings you added.
A screenshot
Of the screen you were on when you opened the form. Tap × on it to leave it out.
Your account
Your account ID, name, email and subscription status. It ties the report to you, so we can reply in the app.
App and device
App version, iPhone model, iOS version, language, region and time zone.
Your last steps
The names of the last few screens you opened and buttons you tapped. Never what you typed or the values you logged.
The photo
The meal photo you scanned.
What Tonic found
The foods and amounts Tonic recognized, and the AI model that did it.
Your changes
What the meal holds now, if you edited it.
Your weight, doses, symptoms and other health logs. A food scan report includes only the meal you reported.
Our reply appears in the app, in your Profile under Your reports, and we send a notification if you allow them. You can answer in the same thread.
The Tonic team, with AI tools that help us sort reports and draft replies. We use reports only to answer you and fix problems, never for ads or to train AI models. They are deleted when you delete your account.
More in the Privacy Policy.